Help Centre
How can we help you today?
Find answers, step-by-step guides, and ways to reach the team behind PropelMapper for Laeveld Agrochem.
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Getting started
Install PropelMapper, sign in, and set up your first field.
Mapping in the field
Capture boundaries, drop pins, and record observations offline.
Sync & accounts
Keep data in sync, manage your login, and share with the team.
Troubleshooting
Fix sync issues, GPS accuracy, and common app hiccups.
Popular guides
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Setting up your account for the first time
From download to your first synced map in under five minutes.
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Mapping a field boundary with GPS
Walk or drive a boundary and clean up the captured shape.
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Working offline in low-signal areas
How PropelMapper caches your work and syncs once you're back online.
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Inviting colleagues and sharing maps
Manage who can view and edit your Laeveld Agrochem maps.
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Exporting reports and field data
Pull your observations into a report you can share or print.
No guides match your search. Try a different term or contact support.
Frequently asked questions
Which devices does PropelMapper run on?
PropelMapper runs on modern Android and iOS phones and tablets. For field work we recommend a device with GPS and a recent OS update.
Do I need an internet connection to map a field?
No. You can capture boundaries and observations fully offline. Your work is stored on the device and syncs automatically the next time you have a connection.
My data isn't syncing — what should I check?
First confirm you're signed in and online, then pull to refresh on the maps screen. If it still doesn't sync, note the time it last worked and contact support so we can take a look.
How do I reset my password?
Tap Forgot password on the sign-in screen and follow the emailed link. If the email doesn't arrive within a few minutes, check your spam folder or reach out to support.
Who can see the maps I create?
By default your maps are private to your account. Maps you choose to share become visible to the colleagues you invite within your Laeveld Agrochem team.
Still need a hand?
Our support team is here on business days. Reach out and we'll get back to you as soon as we can.
Before you reach out
Have your device model, app version, and a short description of what you were doing ready — it helps us help you faster.